Indonesia is TikTok Shop's largest market in the world — and the comment section is where Indonesian buyers decide. "COD bisa kak?", "ready stock?", "ongkir ke Surabaya berapa?" — every one of those comments is a buying signal. But TikTok gives you no way to download them.
This guide shows how Indonesian sellers, marketers, and agencies export TikTok comments to CSV/Excel with ZocialComment — with prices shown in Rupiah at checkout, a free tier that needs no signup, and full support for Bahasa Indonesia comments.
Cara export komentar TikTok — how does it work?
- Copy the video link — in the TikTok app: Bagikan → Salin tautan. Works on your videos or any public video (competitors included).
- Paste it at zocialcomment.com and press Export. The first 100 comments are free — no account, no card.
- Download CSV or Excel. Every comment comes with username, like count, timestamp, and nested replies.
Bigger videos cost $1 per 100 comments — a one-time charge shown in Rupiah at checkout — or an unlimited pass from $14 (~Rp220.000) covers 3 days of unlimited exports.
Can I pay in Rupiah?
Yes. Checkout detects that you're in Indonesia and displays the price in Rp automatically. You pay by card, plus any local payment methods offered at checkout. There is no subscription — passes are one-time payments.
What do TikTok Shop sellers actually do with exported comments?
- Find your repeat commenters. Sort the CSV by username — people who comment on multiple videos are your warmest leads. Reply to them first, invite them to your next live session.
- Turn questions into captions. If twenty people ask "ready warna hitam?", your next video should answer it in the first three seconds. The export makes recurring questions countable instead of anecdotal.
- Catch complaints early. Filter for words like "lama", "rusak", "penipu", "refund" — a spike means a product or logistics problem to fix before your shop rating drops.
- Study competitors. Export a competitor's viral video and read what their buyers ask that never gets answered. That gap is your ad angle.
- Mine live-selling replays. Comments from live sessions show exactly which products got asked about most — your restock priority list, for free.
Does it handle Bahasa Indonesia and slang?
Yes — comments export exactly as written. Bahasa Indonesia, regional slang, English, and emoji all survive the trip to CSV (the file is UTF-8, and the Excel export opens correctly in Microsoft Excel and Google Sheets without broken characters).
What does it cost in Rupiah?
| Option | Price (USD) | ≈ Rp | Best for |
|---|---|---|---|
| First 100 comments per video | Free | Free | Small videos, trying it out |
| Pay per video | $1 per 100 comments | ~Rp16.000 per 100 | One-off exports |
| 3-Day Unlimited Pass | $14 one-time | ~Rp220.000 | Campaign analysis, agency work |
| 3-Day Pass + AI analysis | $39 one-time | ~Rp620.000 | Sentiment, purchase intent & demographics on top of the raw data |
Exact Rupiah amounts are shown at checkout at the live exchange rate. No subscription, no recurring charge.
Start with your best-performing video
Paste your most-commented video into the exporter — the first 100 comments are free, so you see the full CSV format before paying anything. Selling in both Indonesia and Malaysia? The same 3-day pass covers unlimited exports across every account you manage — see also our Malaysia guide.