In 2026, TikTok Shop overtook Shopee to become the largest e-commerce platform in Vietnam — with roughly 431,000 shops and some of the heaviest livestream-shopping viewership in Southeast Asia. For Vietnamese sellers, the comment section is where the sale happens: "còn hàng không shop?", "ship về Đà Nẵng bao lâu?", "có COD không ạ?", "hàng chính hãng không?" — every one is a buying signal. But TikTok gives you no button to download them.
This guide shows how Vietnamese sellers, marketers, and agencies export TikTok comments to CSV/Excel with ZocialComment — with prices shown in dong at checkout, a free tier that needs no signup, and full support for Vietnamese diacritics.
How do I export TikTok comments from Vietnam?
- Copy the video link — in the TikTok app: Share → Copy link. Works on your videos, livestream replays, or any public video (yes, competitors too).
- Paste it at zocialcomment.com and press Export. The first 100 comments are free — no account, no card.
- Download CSV or Excel. Every comment comes with username, like count, timestamp, and nested replies.
Bigger videos cost $1 per 100 comments — a one-time charge shown in ₫ at checkout — or an unlimited pass from $14 covers 3 days of unlimited exports.
Can I pay in dong?
Yes. Checkout detects that you're in Vietnam and displays the price in ₫ automatically at the live exchange rate. You pay by card, plus any local payment methods offered at checkout. No subscription, no recurring charge.
What do Vietnamese TikTok Shop sellers do with exported comments?
- Build your livestream FAQ. Vietnam runs on live selling. Export the comments from your last replay, count the recurring questions — size, ship time, COD, authenticity — and answer the top five in the first minutes of your next live. Fewer repeated questions, more time closing.
- Find your repeat commenters. Sort the CSV by username — people who comment across multiple videos are your warmest leads. Greet them by name on your next livestream; it converts.
- Catch complaints early. Filter for words like "lừa đảo", "hàng giả", "bể", "hoàn tiền", "chậm" — a spike means a product or logistics problem you want to fix before your shop rating drops.
- Study competitors. Export a competitor's viral video and read what their buyers ask that never gets answered. That gap is your next video hook or ad angle.
Does it handle Vietnamese text correctly?
Yes — comments export exactly as written. Full Vietnamese diacritics (ă, â, ơ, ư, ệ, đ…), teencode, English, and emoji all survive the trip to CSV. The file is UTF-8 and the Excel export opens correctly in Microsoft Excel and Google Sheets without broken characters — no more "n?" where "nữa" should be.
What does it cost in dong?
| Option | Price (USD) | ≈ ₫ | Best for |
|---|---|---|---|
| First 100 comments per video | Free | Free | Small videos, trying it out |
| Pay per video | $1 per 100 comments | ~₫26,000 per 100 | One-off exports |
| 3-Day Unlimited Pass | $14 one-time | ~₫360,000 | Campaign analysis, agency work |
| 3-Day Pass + AI analysis | $39 one-time | ~₫1,000,000 | Sentiment, purchase intent & demographics on top of the raw data |
Exact ₫ amounts are shown at checkout at the live exchange rate. No subscription, no recurring charge.
Start with your last livestream replay
Paste your most-commented video or replay into the exporter — the first 100 comments are free, so you'll see the full CSV format before paying anything. If you run multiple shops or client accounts, the 3-day pass covers unlimited exports across all of them.